PROGRAM MANAGER HQ (National Position) - Re-Advertised

The African Initiatives for Relief and Development (AIRD) is a non-political, non-religious and non-profit making NGO with Country Programme Offices in Burkina Faso, Cameroon, Central African Republic, Chad, Democratic Republic of Congo, Liberia, Republic of Congo, Tanzania, and Uganda.  AIRD’s objective is to offer operational technical support, including but not limited to: supply chain, logistics and infrastructure in partnership with relief and development organisations that focus on disaster-affected, poverty-infested and development oriented areas. AIRD delivers for and through partners including but not limited to UN Agencies, international and national donor organisations and governments

AIRD now seeks to recruit a qualified and motivated Program Manager to be based in it Head Office in Kampala Uganda.

Job summary

The Program Manager is responsible for supervising, reviewing, monitoring and evaluating all information about the various activities conducted in each Country Program while ensuring compliance to donor requirements. S/he will be responsible for:

Program Management:

  • Adhere to all regulations, instructions and observe guidelines, orientations, systems, procedures forms and formats of the AIRD Standard Operating Procedures
  • Read and have a good understanding of AIRDs SOPS and how they work in the field
  • Prepare a summary of all SOPs for Program offices and provide feedback for improvements
  • Ensure that management is made aware of any issues that UNHCR may have communicated with regard to the project operations & reporting, so that timely action may be taken
  • Good understanding of Donor agreements
  • Preparing necessary work plans for each program from the Donor agreements to be monitored on a monthly, quarterly and annual basis
  • Abide by all government regulations /policies as per the sub agreement
  • Any other responsibilities assigned

Program Monitoring & Evaluation

  • Develop, review or update existing questionnaires for monthly reports, quarterly reports, annual reports, comprehensive survey for the Country Program Offices
  • Monitor and evaluate AIRDs operations reports, data, and other related documents received from the Country Program Offices
  • Review verification reports from the Program and provide feedback on Operational issues
  • Coordinate with the Finance & Admin department, Human Resource and others to improve AIRD HQs monitoring and evaluation systems

Knowledge management

  • Receive and analyze AIRD’s operations reports, data and other related documents submitted by Country Program Offices
  • Update the AIRD HQ’s operations database by transferring operations data received from Country Program Offices
  • Follow up for any inclusions, exclusions and clarifications required by the DOO from the Country Program Offices related to operations report, data or other documents submitted to the HQ
  • Receive, transfer, maintain and analyze data relevant to AIRD’s operations from UNHCR’s country fact sheet, operations updates, snapshots, reference maps, and other sources
  • Transform AIRD HQs operations database into an information hub and disseminate operations data to Country Program Offices as and when required
  • Review organigramme submitted by Country Program Offices and submit the review report to the DOO for further action

Proposal/COE Responsiveness

  • Monitor on daily basis UNHCR partner portal and update the DOO about new Call of Expressions relevant to AIRDs Operations and prospective opportunity for further action
  • Liaise the DOO in drafting and submitting Call of Expressions on UNHCR partner portal

Stakeholder/Donor Relations

  • Attend UNHCR inter-agency meetings, workshops and submit a brief summary report to the DOO
  • Develop and maintain good working relationships with all relevant stakeholders including Donors, INGOs and NGOs
  • Review or draft contracts whenever a need arises
  • Perform any other duties as may be assigned by management

Required Languages

Must be conversant in English and French (written and spoken)

Experience, skills and abilities

  • Experience working with international development partners, international nongovernmental organization (INGOs) and donors (in particular UNHCR experience) is an asset
  • Experience conducting M&E in humanitarian relief and development
  • Experience in coaching program staff in facilitating training and in selecting and managing consultants.
  • Professional competency in Microsoft Windows, Outlook, Word, Excel. Professional competency in major statistical analysis software like SPSS will be an added advantage.
  • Ability to write clearly articulate proposals, reports, and correspondence
  • Proven experience in producing briefs, newsletters, magazines and other materials for both internal and external audiences
  • Experience with monitoring and evaluation systems and research
  • Excellent written and verbal communication skills
  • Good analytical skills and ability to present complex information precisely
  • Capacity to lobby, influence and represent AIRD at all levels

Personal characteristics

The Program Manager should demonstrate competence in some or all of the following:

  • Aptitude: Possess excellent analytical skills and continually examine things and think of ways to help things work better. Should be naturally inquisitive.
  • Attention to Detail: Pays meticulous attention to detail. The slightest error can cause an entire M&E to fail, so every detail must be reviewed thoroughly during the course of completing a project.
  • Creative: Should be creative and can think of new and innovative ways to develop new systems and make existing things work more efficiently.
  • Mathematically Inclined: Possess excellent statistical skills.
  • Technical Knowledge: Possess a vast amount of technical knowledge; understand a variety of computer programs and statistical analysis software that are commonly used during M&E.
  • Behave Ethically: Understand ethical behavior and practices, and ensure that own behavior and the behavior of others is consistent with these standards and aligns with the values of the organization
  • Build Relationships: Establish and maintain positive working relationships with others, both internally and externally, to achieve the goals of the organization
  • Communicate Effectively: Speak, listen and write in a clear, thorough and timely manner using appropriate and effective communication tools and techniques
  • Focus on Donor Needs: Anticipate, understand, and respond to the needs of internal and external donors to meet or exceed their expectations within the organizational parameters
  • Foster Teamwork: Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness
  • Lead: Positively influence others to achieve results that are in the best interest of the organization
  • Make Decisions: Assess situations to determine the importance, urgency and risks, and make clear decisions, in conjunction with the S.O.M. or C.P.D., which are timely and in the best interests of the organization as authorized
  • Organize: Set priorities, develop a work schedule, monitor progress towards goals, and track details, data, information and activities
  • Solve Problems: Assess problem situations to identify causes, gather and process relevant information, generate possible solutions, and make recommendations and/or resolve the problem
  • Ensuring value for money i.e. program/project monitoring
  • Ability to work under hardship environment and with minimum supervision
  • Willingness to travel as necessary, work the required schedule, work at different locations as required

Minimum Qualifications

  • Master’s degree or higher in a related field.
  • Post graduate diploma in M&E will be an added advantage.

Minimum of five years of relevant international experience both in field and headquarters in humanitarian relief, recovery or development work.

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